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FAQS
FREQUENTLY ASKED QUESTIONS (FAQ)
Have questions about Rolly Receipts? Whether you operate one location or hundreds, we're here to make your receipt paper, ATM, and payment solutions simple.
Q: Can Rolly Receipts manage ATMs for multi-store brands?
A: Yes. Rolly Receipts is your sole point of contact for all your ATM needs -even for multi-store brands. Instead of coordinating with multiple ATM providers, service companies, and vendors, your organization can work directly with Rolly Receipts for ATM installation, cash replenishment, maintenance, receipt paper, transaction processing, and ongoing support across your locations,
Q: Is the ATM really FREE?
A: Yes. Qualified locations can receive a Rolly Receipts ATM with no equipment purchase required. We provide the ATM, installation, maintenance, and ongoing servicing.
Q: Who Handles ATM Maintenance and Repairs?
A: We do. Rolly Receipts coordinates maintenance and servicing so your team doesn't have to manage ATM repairs on its own.
Q: Who Keeps the ATM stocked with Cash?
A: Rolly Receipts handles cash replenishment as part of our hands-off ATM program.
Q: Do we have to purchase receipt paper for the ATM?
A: No. Receipt paper used within qualifying Rolly Receipts ATM programs is provided as part of the service.
Q: Can my Business earn money from the ATM?
A: Yes. Qualified locations can earn a rebate based on ATM transactions. Available rebate structures depend on the program and transaction volume.
Q: What happens if there is a problem with our ATM?
A: Contact Rolly Receipts. We serve as your point of contact and coordinate the necessary service or support.
Q: What does my location need for ATM installation?
A: Generally, the ATM requires an appropriate installation area, access to power, and an internet connection. Alternative connectivity options may be available when standard internet access isn't practical.
Q: How long does ATM installation take?
A: Installation timing depends on the location and market. Once your business is approved, our team will coordinate the installation process with you.
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